Shipping policy

Shipping Policy

At Befbona, we're committed to delivering your items safely and efficiently. Please review our shipping guidelines below:

Processing Time

• All orders require 7-14 business days for processing and shipping.
• Business days are Monday through Friday (excluding holidays).
• Weekends are not included in processing time.
• Orders are processed in the order they are received.

Shipping Information

• We currently ship within the United States only.
• Free standard shipping on orders over $300.
• No international shipping available at this time.
• We do not offer expedited shipping options.

Order Tracking

• Tracking numbers will be sent via email once your order ships.
• Please ensure your email address is correct when placing your order.
• If you haven't received tracking information after 7 business days, please contact us at befbonastar@gmail.com.

Important Notes

• Shipping times are estimates and not guaranteed.
• Delivery delays may occur during peak seasons, holidays, or severe weather conditions.
• We are not responsible for lost or damaged items during transit.
• Customer service is available Monday-Friday, 10am-4pm EST
• For any shipping-related questions, please email befbonastar@gmail.com (response time: within 72 hours).

Address Accuracy

Please verify that your shipping address is correct before submitting your order. We are not responsible for packages delivered to incorrectly provided addresses.