SHIPPING & RETURNS

Return Policy

At Befbona, we are committed to your complete satisfaction with your purchase. To ensure the best possible fit, we strongly encourage all customers to:

  1. Carefully review our detailed sizing guide before placing your order.
  2. Compare your measurements with our size charts.

Due to our commitment to maintaining premium quality and hygiene standards, we currently do not accept returns or exchanges. All sales are final.

Questions About Sizing? We're here to help you find your perfect fit. If you have any questions about sizing before placing your order, please contact our customer service team at befbonastar@gmail.com. We aim to respond within 72 hours.

Tips for a Perfect Fit:

  • If you're between sizes, we recommend selecting the larger size.
  • Review product-specific sizing notes in each item description.

Shipping Policy

At Befbona, we're committed to delivering your items safely and efficiently. Please review our shipping guidelines below:

Processing Time

  • All orders require 7-14 business days for processing and shipping.
  • Business days are Monday through Friday (excluding holidays).
  • Weekends are not included in processing time.
  • Orders are processed in the order they are received.

Shipping Information

  • We currently ship within the United States only.
  • Free standard shipping on orders over $300.
  • No international shipping available at this time.
  • We do not offer expedited shipping options.

Order Tracking

  • Tracking numbers will be sent via email once your order ships.
  • Please ensure your email address is correct when placing your order.
  • If you haven't received tracking information after 7 business days, please contact us at befbonastar@gmail.com.

Important Notes

  • Shipping times are estimates and not guaranteed.
  • Delivery delays may occur during peak seasons, holidays, or severe weather conditions.
  • We are not responsible for lost or damaged items during transit.
  • Customer service is available Monday-Friday, 10am-4pm EST
  • For any shipping-related questions, please email befbonastar@gmail.com (response time: within 72 hours).

Address Accuracy

Please verify that your shipping address is correct before submitting your order. We are not responsible for packages delivered to incorrectly provided addresses.